Communication Support Worker – BSL Trained

Job Details

Location: Bromley London, SE9
Nearest Train Stations:Grove Park and Mottingham
Days & Hours: A minimum of 7 hours required on Saturday’s from 9:30am to 4:30pm. Further hours are also required to assist Megan with her college work (at present the days required are unknown) but are likely to be 2-3 hours on a few afternoons per week. Up to a total maximum of 15 hours per week.
Pay: £15.00 per hour Monday – Friday / £17.00 per hour Weekends and Bank Holidays
Driver required? Not essential
Level 1 Qualification in (BSL) British Sign Language – This is essential for this role in order to communicate with Megan.
Supporting adults with complex emotional, behavioural and attachment needs. Confident with behaviour management and de-escalation techniques.
Previous experience of support young people with special needs.
Flexible i.e. with start and finish times according to the needs of our client.


Ability to work additional hours as required
Family Pets: The family have a pet dog
Interviews to take place between: 08/08/2019 & 14/08/2019
Start Date: ASAP or date (subject to satisfactory employment checks)

Megan is a sociable young woman, in her early 20’s, who is capable of expressing her wants and desires, she has dyskinetic cerebral palsy and is profoundly deaf and communicates using British Sign Language and verbal sounds, Megan is looking for someone to help her with her learning and memory difficulties. Her vision is very good and she is independently mobile and capable of using public transport on her own now.

Megan enjoys the company of her family and regularly spends time out with her mother. She enjoys the usual trends and activities other young people are interested in, and her Support Worker will need to be sociable, adaptable and both imaginative and creative to help her enjoy all of these.  Megan currently works as a volunteer in a school for the deaf one day a week, and will be attending college to compete a Teaching Assistant course in September 2019.  She really enjoys horse riding and is a very capable rider.

Megan communicates using English, although her family are originally from Columbia and speak both Spanish and English.

Her Support Worker will have a general role in promoting her learning (college course work), care and independence in the home and community. They need to be prepared to assist Megan with some chores around the home and will be expected to work cooperatively with her family, the Case Manager, and her college, to offer Megan the best opportunity to fulfil her potential.

It should also be noted that there may be the opportunity to accompany Megan on holiday each year or during full days out at a chosen activity, as she will require support whilst she is away or participating in these activities.

Pay and Benefits:

£15.00 per hour, Monday – Friday & £17.00 Weekends and Bank Holidays.
On-going training & support provided
5.6 weeks annual leave pro rata
Free DBS check.
In order to promote continuity of our high care standards, you will be offered:
  • Induction,
  • Relevant training opportunities (including The Care Certificate),
  • Regular clinical supervision/review meetings,
  • On-going support from a dedicated Case Manager and HR department
About You

It would be great to receive your application, if you have the following skills/behaviours:

  • Level 1 qualification in British Sign Language.
  • Confident about working in Megan’s own home and sensitive to the needs and wishes of her and her parents.
  • Confident in supporting Megan in accessing the wider community.
  • Previous experience of support young people with special needs.
  • Aptitude and desire to work with young adults with complex needs.
  • Happy to learn new things in accordance with the Megan’s programme.
  • Able to demonstrate an understanding of confidentiality and privacy.
  • Excellent communication and social skills.
  • Excellent planning skills and ability to ‘risk assess’ activities.
  • Excellent literacy and numeracy skills.
  • Confident using I.T. to support Megan.
  • Able to use own initiative and be creative.
  • Can demonstrate commitment and passion for meeting Megan’s needs.
  • Can demonstrate empathy and understanding in an appropriate and professional manner.
  • A team player who understands the importance of feedback to qualified members of the team.
  • Can develop productive and professional relationships with others.
  • Actively creates an inclusive environment respecting diversity.
  • Good organisational skills who can adhere to standards and quality requirements.
  • Flexible i.e. with start and finish times according to Megan’s needs.
  • Ability to work additional hours as required.
  • Happy to work in an family home with a dog.
  • Non-smoker, this post operates in a non-smoking environment.

Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.

ILS (Independent Living Solutions)
Bromley, London
Start Date
When DBS and references are in place
Job type
Vacancy Reference
Contact Details
Added to site
Aug 2nd, 2019

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