Customer Services Co-ordinator

Job Details

Description

We are seeking a Customer Service Co-ordinator to join our Leeds Hearing & Sight Loss Service to provide “open door” high quality services to our service users who are deaf, hearing impaired, sight impaired, severely sight impaired, deafblind or have acquired dual sensory loss. As a Customer Service Co-ordinator, you will be the main access point for our service users providing high quality information, advice and guidance on appropriate resources. Update and monitor social media platforms, maintain a pleasant environment for visitors, supporting the day to day running of the office. You will be dealing with incoming referrals, enquiries, undertaking initial assessments/risk assessments. Signpost service users to other services within Leeds Hearing & Sight Loss Service by providing them with professional information and advice. You will be responsible to carry out other general administrative duties. The successful candidate will have experience of working with sensory impaired people and associated issues. Excellent communication, organisation, administrative and IT skills are essential including British Sign Language (Level 1 and 2) as well as the ability to work autonomously and as part of a team. Some flexibility is required as the post holder will be required to work occasional evenings and weekends on a rota basis. Closing date: Thursday 6 June, 2019 Interview date: Wednesday 12 June To apply please visit our website and complete an application form https://www.bid.org.uk/work-with-us/customer-service-co-ordinator-

Organisation
BID Services
Location
Leeds
Start Date
asap
Full-time/Part-time
Part-time
Job type
Permanent
Contact Details
jobs@bid.org.uk
Added to site
May 29th, 2019

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