Front of House Administrator

We require someone with a strong background in customer service & a proactive attitude, able to work on their own initiative & with a desire to constantly improve existing systems. This is an interesting and challenging role where 2 days are never the same!

You will be the first point of contact for clients accessing our services, providing administrative support to Social Care along with supporting external organisations to access Training & Meeting Rooms. This rewarding post involves taking referrals & signposting clients to other sources of information. In addition to providing information/advice, you will support our Audiology service Positive Hearing, by scheduling appointments with our clinical Audiologists. As a key holder, with responsibility for opening/closing the building and health & safety, you will complete regular checks, reporting any maintenance issues to the H&S Manager.  Please refer to the job description/person specification which you will find on the website by clicking on the link below.

As this post involves communicating with D/deaf people, you should preferably have a certificate in BSL Level 1, or the ability to demonstrate equivalent knowledge; this is not essential as full training will be given.

Whether this is your first step into this sector, or you have prior experience, you will be fully supported by an excellent programme of continuous training and development; allowing you to truly shine in your role! In return we offer a range of benefits including

24 days holiday + Bank Holidays, Company Sick Pay, Contributory pension scheme*,Training/ Development, Cycle Scheme*,Gym Membership* & more! (*subject to qualifying criteria).

We are an equal opportunities employer working to attract the best talent from diverse backgrounds to enhance our specialised team.

This role is subject to receipt of satisfactory references and completion of an enhanced DBS disclosure.

Salary: £18,278 per annum

Closing Date: 18th October 2021

Interviews:  21st and 22nd October 2021 at our office in Macclesfield

Deafness Support Network
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